Marketing / Client Services Coordinator

Website Harbourfront Wealth Management

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Who we are:
The Wealthbuilding Group is a part of Harbourfront Wealth Management Inc. Harbourfront Wealth Management Inc. is a dynamic industry leader specializing in financial services and wealth management. We are a fast-growing employee-owned firm and IIROC registered securities dealer. The firm provides financial services and holistic wealth management solutions for mid to high-net-worth individuals. At Harbourfront Wealth Management, our core values start with the belief that great people make great companies. Our head office is in downtown Vancouver with over 20 branches across Canada.

Career opportunity:
We currently have a career opportunity for a Marketing/Client Services Coordinator to join a top-performing Portfolio Management team in the Burlington area. This role requires an individual who is professional, independent, organized, effective at multi-tasking and detail oriented, with strong communication and people skills. Candidates must be versatile and capable of performing a variety of tasks to get the job done.
This role is in the office Monday to Friday from 8:30 am to 4:30 pm. Some evenings and weekends may be required. Depending on experience and knowledge, the core responsibilities of the role will be, but not limited to:

Key responsibilities
• Create content, including text posts, video and images for use on social media
• Organize and run marketing campaigns over our social media platforms: Facebook, Twitter, LinkedIn
• Promote events, services and content over social media, consistent with our organization’s brand and social media strategy
• Schedule social media posts using applications such as Hootsuite
• Implement new social media strategies and campaigns
• Enhance advisor’s effectiveness by providing information management support
• Greet visitors, clients, and prospective clients in a friendly and professional manner
• Handle incoming telephone calls, sort, and distribute the mail
• General clerical and administrative duties: Data entry, filing and any other assigned administrative duties/projects
• Coordinate the assembly and mailing of client paperwork
• Order and handle office supplies, coordinate vendors
• Coordinate and book travel arrangements
• Organize and coordinate all conference calls and webinars
• Social media updates
• Manage the Advisors’ calendars: Schedule meetings, allocate sufficient preparation time for appointments, recognize and anticipate changes, resolve schedule conflicts.

Ideal candidate qualifications:
• Minimum 2 years of administrative experience in a client facing environment
• 1-2 years demonstrated experience with social media marketing campaigns
• Proficiency with MS Office applications: Word, Excel, PowerPoint & Outlook
• Excellent verbal and written communication skills
• Strong work ethic with a team-first mindset and proven ability to work independently
• Strong organizational skills, meticulous attention to detail and results-oriented
• Superior customer service skills and exceptional interpersonal skills
• Demonstrated ability to prioritize, multitask, work within time constraints and follow-up effectively
• Proven ability to work in a professional team environment
• Takes the initiative and identifies opportunities to add value
• Experience working with a Securities Brokerage firm an asset
• Canadian Securities Course (CSC) is an asset

Why it is great to work at Harbourfront:
Harbourfront offers our team members a dynamic, collaborative and family-focused environment. In addition to a competitive base salary, we provide:
• Amazing opportunities for personal growth and development
• A generous vacation allotment
• A competitive compensation and comprehensive benefits
• A supportive, engaging, tight-knit culture
• Flexible work arrangements

Harbourfront Culture Principles:
• We respond quickly and effectively to changes in the marketplace and seize new opportunities.
• We trust each other and work in unison towards a common objective.
• We prioritize clients’ needs.
• We are encouraged to act, have a bias for urgency, a focus on solutions and are proud of our results.
• We pioneer novel products and services.
• We consistently act honestly and ethically.
• We are rewarded for our results and development opportunities exist for all employees.
• We treat each other with dignity and kindness.
• We hold ourselves and each other accountable and say what needs to be said in a timely and respectful manner.

Diversity and Inclusion
Diversity is an important value to us. We are committed to providing equal opportunities in employment and to providing a workplace which is free from discrimination and harassment. This means that all job applicants and employees will receive equal treatment regardless of race, colour, ethnic or national origins, sex, marital status, disability, age, sexual orientation, religion, or belief.

This is an exciting role with potential for growth. If you are interested in this opportunity, apply now!
Please send an email with your resume and cover letter to [email protected]

To apply for this job email your details to HR@harbourfrontwealth.com.